Privacy policy

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL] or use our services related to taking pictures, drawing floor plans, EPC, marketing and other such services for residential and commercial property. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

1.1 Information You Give Us:

Personal Identification Information: Name, email address, phone number, and postal address.
Property Details: Information about the residential property including address, layout, and specific instructions for photography or floor planning.
Appointment Details: Information regarding scheduling and access to the property for service delivery.

1.2 Information We Collect Automatically:

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.

1.3 Information from Third Parties:

Third-Party Data: We may receive information about you from other sources, including public databases, joint marketing partners, social media platforms, and other third parties.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide and Improve Our Services:

To facilitate the process of taking pictures and drawing floor plans of residential properties.
To provide you with information, products, or services that you request from us.
To manage your account and provide customer support.

2.2 Marketing and Communications:

To send you updates, promotional materials, and other information that may be of interest to you.
To administer contests, promotions, surveys, or other site features.
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2.3 Legal and Regulatory Obligations:

To comply with legal obligations, regulatory requirements, and industry standards.

3. Disclosure of Your Information

We may share your personal data with:

3.1 Service Providers:

Third parties who perform services on our behalf, such as photography, floor plan drawing, data analysis, email delivery, hosting services, and customer service.

3.2 Legal Requirements:

When required by law or to respond to legal process.
To protect the rights, property, and safety of our company, our users, or others.

3.3 Business Transfers:

In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal data. While we have implemented reasonable security measures to protect the information we collect, please be aware that no security system is impenetrable and we cannot guarantee the absolute security of your data.

5. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Access: You have the right to request copies of your personal data.
Rectification: You have the right to request that we correct any information you believe is inaccurate.
Erasure: You have the right to request that we erase your personal data, under certain conditions.
Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.